NAYDENE BRICKUS
naydene020@gmail.com
908-444-0898
Annandale, NJ  08801

Project Manager

Resourceful and dynamic manager with track record of driving teams to successful project completion on enterprise infrastructure and web application deployments. Lead geographically dispersed and local teams in design of new or redesign of existing backend processes with the goal of improving organizational efficiencies.  Able to quickly build solid relationships with strategic partners as well as consensus across multiple organizational levels.  Savvy leader delivering excellence in website, enterprise applications and infrastructure deployments.

CORE COMPETENCIES

Project Management / Agile / Waterfall / SOA / Mobile Apps / Infrastructure / IT /  Communication / Management Influence / Leadership / Strategic Thinker / Deployment / SDLC / SQL / Project Finance / Web Service / Workflow Automation / Microsoft Project 2010 / Visio / MS Office Suite / Quality Assurance

PROFESSIONAL EXPERIENCE

Bristol Myers Squibb, Princeton, N J                                                                                      May2012 to Present

Program/Project Manager        

 Responsibilities:

Assigned by PMO to work with various departments to create the project schedule, manage and coordinate projects that improve workflow and enhance efficiency through process automation.  Matrix managed teams of 6-10 people, including developers, architects and operational experts;

• Primary point of contact between offsite development team and stakeholders;

Created requirements document, project plan and budget projections; 

• Worked with development and implementation teams to develop timeline;

Produced weekly status reports, risk, issues and action items as well as coordinated meetings with development teams and project stakeholders; 

• Learned quickly and thoroughly about various processes in order to recommend appropriate solutions;

Established and managed relationships with vendors, business and technology stakeholders; 

• Coordinated and hosted knowledge sharing sessions with industry subject matter experts;

Created test plans, test scenarios and managed all test efforts.

Project Manager – Business Technology
IEEE, 6/2011 to 2/2012 – Piscataway, NJ
Not-for-profit; 10,001+ employees; Organization Management
Introduced agile project management methodology.  Managed all facets of building customer facing web application designed to automate conference initiation and verification processes.  Application contained reporting component which used Business Objects to generate reports.  Application was based on SOA services using XML and AJAX.  The corporate website used ECM, therefore our component was developed using iFrame.  Worked with data architects and stakeholders to leverage corporate data needed by application.  Matrix managed team of 13 comprised of developers, data architects, UI designers, functional testers, and business analysts.  Presented management with a weekly report of project status, risk, issues and action items as well as  during monthly steering committee meetings attended by board members. Prepared and maintained project plans, and met with stakeholders to replan project scope and requirements. Managed and coordinated cross-functional team meetings.  Learned about SOA and Oracle products quickly and thoroughly. Established and managed relationships with business and technology stakeholders. Reviewed all project deliverables.  Helped coordinate and oversee user acceptance testing. Provided final sign-off on all project deliverables prior to deployment to production.  Hosted weekly team meetings as well as cross-functional weekly meeting with IT.  Established deployment schedule, and helped create communication and training plan.

TDAmeritrade, 4/2009 to 3/2011
Performance Test Project Manager (Consultant)
eCommerce Equity and Options Trading website, over 5,000 employees
Worked with PMO, using agile project methodology, to manage monthly performance testing for retail and institutional (RIA) websites.  Primary point of contact between test engineers and stakeholders.  Created test plan documents, and met with stakeholders to discuss performance testing needs. Produced weekly status reports, risk, issues and action items as well as coordinated meetings with development teams (varied in size from one to six people and comprised of performance engineers, DBAs, production support, and application engineers) and project stakeholders.  Participated in daily scrum meetings.  Learned quickly and thoroughly about various application architecture in order to recommend appropriate testing.  Established and managed relationships with business and technology stakeholders.  Coordinated and hosted cross functional team meetings as needed.  Worked with production support teams in matrixed organization to ensure performance test environments were updated after release of new code to production.  Worked with development team to create a process to update code base in test environments. Created and reviewed test results. Presented test results to stakeholders.

Adobe Systems, 9/2008 to 3/2009
Sr. Project Manager (Consultant)
Software company, with over 5,000 employees worldwide
Used agile project management methodology to simultaneously manage various enterprise-wide web and Flex-based projects with budgets up to $750,000, deploying LiveCycle, ColdFusion, and Flex solutions for Fortune 500 customers.  Primary point of contact between customers and Adobe team.  Managed and tracked project expenditures, and created weekly budget and status reports.  Created and managed communication plan.  Managed, maintained and reported on risks, issues, and action items.  Worked with east coast insurance customer to restructure project deliverables, resulting in streamlined scope.  Worked with midwest insurance customer to establish scope and requirements for claims processing application.  Automated HR onboarding process for large financial services client.  Worked with financial service customer to evaluate and validate project scope, enabling timely completion of HR workflow application.  Ensured projects had appropriate resource staffing for successful completion.  Established and managed customer relationships.  Conducted daily scrum meeting.  Planned and organized sprints.  Prepared user stories.  Worked with cross-functional team including UX designers, architects, developers, and business managers.  Reviewed SOW and prepared resource and budget estimates.  Directed and coordinated resources required for resolution of project issues.  Planned and hosted cross functional weekly team meetings.  Served as part of Professional Services organization supporting enterprise sales team.  Deployed enterprise program management dashboard automated the process of onboarding new insurance applicants.  Ensure all aspects of projects (technical and functional) were reviewed and accepted by stakeholders prior to deployment.

Starwood Hotels and Resorts, 4/2007 to 2/2008
Sr. Project Manager (Consultant)
A hospitality and vacation company located in White Plains, NY, with over 100,000 employees worldwide
Assigned to PMO; charged with simultaneously leading and managing full SDLC of three projects involved with restructuring Starwood eCommerce website.  Participated in development of and managed strategic roadmap for Security and SOA Governance teams.  Coordinated and hosted cross functional team meetings, as needed.  Managed team of technicians with members in Houston, Texas; White Plains, New York; and Braintree, Massachusetts, building datacenter in Houston, Texas, with budget of $6,000,000.  Worked with network engineers to build out network VLAN segments and map out load balancers and IP address scheme.  Managed server installation and configuration for datacenter buildout working with local and remote resources.   Managed team establishing security best practices, standards, and compliance guidelines for customer-facing website budgeted at $1,000,000.  Managed project creating SOA Governance infrastructure with team of four developers and budget of $2,000,000.  Approved project resource allocations and weekly time sheets.  Created project charter, project scope, functional specifications, test plans, and project closing documents.  Identify, track and escalate (as needed) project issues, risks and action items.

JPMorganChase, 9/1997 to 4/2007
Project/Product Manager
Financial Services Company with over 100,000 employees worldwide
Help Desk Manager: Started career managing team of ten technical support analysts.  Created management reports to track troubleshooting calls.  Reduced time of initial client contact on trouble tickets from 48 to three hours.  Improved resolution percentage from 68% to 94%. Information Risk Manager:  Helped design technology risk self-assessment website, resulting in improved efficiency in evaluating risk profile of application deployments.  Improved team response time from two days to four hours.  Researched and created presentation on configuration of internal mobile network and password software for PDAs. Instrumental in ensuring firewall software was included in the base image for enterprise laptops.  Global Manager for Identity Management Applications:  Worked with globally dispersed team of nine developers to enhance existing applications.  Developed and managed product roadmap for enterprise applications.  Planned and managed project phases and releases.  Introduced agile project management practices which improved quality and shortened delivery time of system enhancements from 1 year to six weeks.  Primary point of contact between team and managers.  Led requirements gathering effort for new projects.  Worked with global stakeholders to achieve sign-off on requirements prior to start of development.  Coordinated and hosted weekly status meetings.   Managed and maintained risk, issues and action items.  Researched, selected, evaluated, and implemented desktop application for enterprise SSO solution.  Managed project to enhance online emergency ID retrieval system for privileged user accounts, budgeted at approximately $1,000,000.  Managed vendor relationships.

EDUCATION AND TRAINING
Bachelors in Accounting, Pace University, 1982
Certificate in Analysis and Design of Information Systems, Columbia University, 2001

Technical Training
Project Management Institute Certification Preparation Course
Product Management Bootcamp
Windows 2003 Security and Advanced Administration
Windows 2003: Installation and Configuration
Salesforce.com Spring 2012 Administration Essentials
Salesforce.com Spring 2012 Custom Objects

ASSOCIATIONS
Member: Project Management Institute, BDPA

SKILL SUMMARY
Hands on experience with NetObjects, Vignette, SAP Purchase Orders, SAP Timesheets, Clearquest, Microsoft Project 2010, Microsoft Project Web Access, Microsoft Windows Server, Oracle 10g client configurations, SQLServer installation and setup, Active Directory, troubleshooting LAN/WAN issues, simple SQL queries, Sharepoint 2007, Java and [dot]Net programming concepts